Tech First Talks

Across the country, states are adopting enabling technology at varying rates within the long-term support services field. While many provider organizations recognize potential benefits for individuals receiving services, some remain concerned about the associated costs. This session will examine how not implementing technology may lead to higher overall expenses compared to adoption. Regardless of whether technology costs are state-covered, this presentation will describe Keystone Human Services' experience with integrating technology to address both individual outcomes and organizational needs, resulting in more efficient staff utilization and a reduction in vacancy rates through reinvestment of cost savings into their workforce.