TN DDA Projects Landing Page

Technology First Accreditation Project

TN DDA’s Division of Program Innovation and SHIFT are proud to partner once again for Technology First education and accreditation in FY 2026. The application for consideration to be included can be found here, and the application process closes June 30, 2025. In FY 2025, ten organizations were awarded full scholarships to cover the cost of their Technology First education and accreditation.

Enabling Technology is the use of various forms of devices and tech to support a person with disabilities to live as independently as possible. These types of technologies include sensors, mobile applications, remote support systems, and other smart devices. Enabling Technology can support a person in navigating their jobs and communities, gain more control of their environment, and provide remote support and reminders to assist a person in independent living.

TN DDA’s ENABLING TECHNOLOGY PROGRAM

PROJECT SPECS

  • Autism Breakthrough of Knoxville (East)

    Buffalo River Services, Inc. (Middle)

    D&S Community Services (Middle)

    D&S Community Services (West)

    Dawn of Hope

    Evergreen Life Services (East)

    Independent Opportunities, Inc. (East)

    Independent Opportunities, Inc. (Middle)

    RHA Health Services (West)

    Shelby Residential and Vocational Services (West)

    Development Services of Dickson County

  • Community Development Center- Middle Region

    Core Services - East Region

    D&S Community Services (East)

    Easterseals TN - Middle Region

    Emory Valley Center - East Region

    Journeys in Community Living -
    Middle Region

    Life Bridges - East Region

    MillarRich - Middle Region

    St. John’s Community Services - West Region

    Tennessee Personal Assistance - Middle Region

  • Community Options, Inc. / East

    Community Options, Inc. / Middle

    Progressive Directions, Inc. / Middle

    Progressive Directions, Inc. / West

    STAR Center, Inc.

    Sunrise Community of Tennessee - Knoxville

    Sunshine Services

    The Arc Davidson County

    Enabling Technology Solutions - technology vendor

NEED MORE INFORMATION?

Questions about Technology First education and accreditation should be directed to
Constance Harrington (constance.harrington@techfirstshift.com),
SHIFT’s Director of Education & Accreditation. 

Questions about the scholarship program should be directed to
Milton Neuenschwander  (Milton.Neuenschwander@tn.gov),
TN DDA's Director of Enabling Technology. 

Employment First Project

TN DDA is proud to partner with SHIFT on an exciting new initiative related to an Employment First approach to services.  There are two distinct elements to the Employment First Education and Accreditation initiative. 

PROJECT ELEMENTS

  • SHIFT’s philosophy is that, in order to be successful in adopting an Employment First approach to services, people at every level of an agency or organization need to be knowledgeable about and involved in the process. Employment First coursework was designed with this in mind.

    The Employment First Fundamentals is most appropriate for direct support professionals and other supporters who desire a basic knowledge of competitive integrated employment. This is a live, 2-hour education event.

    The Employment First Job Coach Specialist Certification is most appropriate for professionals who support people with disabilities to build the skills necessary to succeed in their job and in the workplace.

    The Employment First Job Developer Specialist Certification is most appropriate for professionals who support people with disabilities to secure employment in alignment with their skills, abilities and preferences.

    The Employment First Leadership Certification is most appropriate for the people leading an organization in the process of an Employment First culture shift. These are also the people who will serve as the primary points of contact during the accreditation process, if applicable.

  • Once all learners have successfully completed their coursework and earned their certifications, the organization can be considered for accreditation. Employment First Accreditation is appropriate for those organizations who are committed to adopting an Employment First culture. The rigorous, but highly collaborative, process guides organizations through the process of implementing best practices and proven standards, creating a solid framework for helping people supported to achieve their competitive employment outcomes.

PROJECT INFORMATION

  • SHIFT encourages organizations to be strategic in the selection of staff that will participate in this education. This is because we know that having the right people supporting your Employment First initiative will significantly increase the odds of your success. SHIFT suggests that you consider the following:

    Include representation from all levels of the organization - from direct support to executive leadership.

    Include representation from all core service areas (residential, vocational, medical, etc.).

    Select people who have an interest in competitive integrated employment.

    Select people who are influential in the organization.

    Select people who have the capacity and willingness to meet the educational requirements, including the 90 day completion timeline.

    The number of staff who will be required to complete education is based on the annual operating revenue of the organization. Click here for the table showing that information.

  • APPLICATIONS ARE NOW CLOSED FOR THIS PROJECT

    Only a limited number of provider agencies will be selected for this opportunity. Organizations are encouraged to submit thoughtful, thorough responses to the narrative portions of the application. Consider preparing your responses in a Word document in advance as partially completed applications cannot be saved. Incomplete applications will not be considered for review.

    Applications will be reviewed by SHIFT subject matter experts as well as representatives from TN DDA. Once all applications have been reviewed, each organization will be notified as to whether they have been accepted into the Employment First Education & Accreditation Project.

    If you have any questions about the application process, please contact Constance Harrington (constance.harrington@techfirstshift.com), SHIFT's Director of Education and Accreditation.

Application Information

Applications to participate in the upcoming phase of this Employment First Education & Accreditation

are available through the DDA’s Open Line E-Newsletter. 

Resources and Links

  • Tennessee Benefits Counseling Program

    Link to Tennessee’s Benefits Counseling Program that helps beneficiaries see a clearer pathway to employment by helping them understand the relationship between employment and benefits

  • Transition Tennessee

    Link to Transition Tennessee’s online home for training and resources on preparing students with disabilities for life after high school

  • Vocational Rehabilitation Office Locator

    Link to VR Office Locator:
    Vocational Rehabilitation Regional Offices, Community Tennessee Rehabilitation Centers, and Tennessee Technology Access Centers

TRAVEL TRAINING PROJECT

“Before travel training begins, a travel trainer determines a student’s strengths and weaknesses, assesses how much support the student can expect from their parents or guardians, and reviews the travel route to determine the feasibility of traveling to a specific destination.”

Patricia J. Voorhees, Travel Training Specialist

General Information

  • “I can successfully teach a person (Traveler) how to use a route with the WayFinder app.”

    To do so includes:

    Understand the fundamentals of travel training and what it entails

    Understand the WayFinder app’s capabilities

    Understand how to create a route

    Understand notifications/tracking while a Traveler is using the app to follow a route

  • “I can independently take a route using the WayFinder app.”

    This can mean that there is a staff person with them (Trainer) but not sitting with them or walking beside them and cuing them through the process.

    The Trainer builds the route, reviews it with the Traveler, practices with the Traveler, then the Traveler uses it independently.

  • WayFinder app unlocks the world of independent travel for people with cognitive disabilities. Accessible GPS-based cues guide the Traveler through bus and foot navigation, extending people into the community on their own terms.

Resources and Links

  • AbleLink WayFinder

    Link to AbleLink’s page on their website describing WayFinder

  • TN Travel Training Curriculum

    FUNDAMENTALS:
    Intro to Community Navigation
    Traveling in the Community
    Assessment and Instruction
    SPECIALIZATION:
    Wayfinder App
    SMART Travel Training
    EXPERIENTIAL LEARNING PROJECT:
    Using the Wayfinder App
    Developing a Route
    Traveler Using the Route/App

  • Using WayFinder App

    Link to YouTube video AbleLink 4-Minute Tutorial #1 - WayFinder: Creating a Route that shows how to create a SMART travel route with the WayFinder app

  • WayFinder App and CARTA

    Link to video on travel training pilot program between AbleLink and Chattanooga’s transit system CARTA